Board Hire: How one surf park enhances the guest experience

Wave pools are hard on surfboards. And this goes across all wave-generating technologies, some more than others. If the technology doesn’t have concrete walls, there is still shallow concrete floor and lining. The wall in a Wavegarden Cove and at a Surf Loch set-up get the worst rap, but personally, we’ve crushed the nose of a rental in a PerfectSwell pool and also busted out a fin at Surf Lakes. It’s a wave pool thing everywhere. But how surf parks deal with damaged hire boards in their rental fleet varies widely from facility to facility. The way it works now, when you rent a board at most of the surf parks, rider and shred sled are given a thorough once over. The rental agent notes every ding, crack and shatter. When the customer returns the board, it’s the same process of examination. And for many, it’s fraught with the same … Continue reading Board Hire: How one surf park enhances the guest experience