How do I find work at a wave pool? Consider this: Even if only half of the surf park projects on the WavePoolMag App come to fruition, it still represents more than 5000 jobs in the next 3-5 years. We just found a few dream positions for anyone serious about working in the space.

Wavepooljobs is a platform for surf park operators looking for lifeguards, managers, baristas, coaches – you name it. In the wave technology sector, it serves rapidly expanding wave-making companies like Endless Surf, Ka’ana Wave Co and Wavegarden.

Below is a small sampling of some of the current positions open at wave pools around the world including Wai Kai, Waco, The Wave, Urbnsurf and Alaia Bay.

Senior Staff Accountant

Waco, TX, USA
Full time
Accounting

Company Overview:

Waco Surf is a world renown resort development featuring a best in class artificial surf lagoon, a community water park and hospitality operations including multiple food and beverage and hotel lodging properties. The park, which continues to experience significant growth, operates year round.

Role Summary:

Work with the General Manager and senior management team to manage all facets of the accounting department including GL management, daily, weekly and monthly reporting, tax and audit support, bank reconciliations, inventory reconciliations, fixed asset accounting, GL system maintenance and AP management including payroll support. The Senior Staff Accountant will work with and outside Controller and CFO to close monthly books and prepare annual accounting requirements. 

Key Activities:

Accounting lead to ensure accuracy of all daily operating financial practices including revenue recognition, coding of expenses and creation of reports to provide timely and usable data to all department and senior management staff. 

Lead manage the day to day function of the accounting departing while coordinating with outside parties on audit, tax and monthly reporting. 

Manage and prepare all sales, use and other local tax requirements to ensure compliance with local regulations.

Support outside payroll services including onboarding and termination requirements. 

Manage bank reconciliations and banking services.   

Work with resort systems including Fare Harbor (POS and HMS), Toast (Food and Beverage) and QBO (Accounting) to ensure data integrity and accuracy. 

Manage annual budget process and monthly budget variance reporting. 

Requirements:

Accounting degree or equivalent credentials with 5+ years of experience required

Experience in QBO and outside payroll processing required

Experience with Fare Harbor, Toast and Lodging PMS preferred

Candidates with resort hospitality background preferred

Dock and Lagoon Attendant

Ewa Beach, HI, USA
Full time
Attendant

POSITION TITLE: Dock & Lagoon Attendant  

REPORTS TO (TITLE): Waterfront Supervisor & Director of Waterfront 

POSITION TYPE: Full Time/ Part-Time Positions 

BASIC FUNCTIONS: The Dock & Lagoon Attendant is responsible for working in an outside operation of a full-service recreational rental dock and waterfront area and providing an extraordinary customer experience by offering friendly and courteous service and helping to ensure a safe boating/paddling experience in the Wai Kai Lagoon.   

ESSENTIAL DUTIES: 

• Prepare the Rental Dock for the day by completing the Pre-Opening Rental Dock checklist, which will include tasks such as: roll racks for PFDs and paddles to the appropriate place on the dock, turn-on and log-in to the POS, ensure rental equipment is clean and ready for rent, batteries are fully charged, and that the dock and beach area is clean and tidy.  
• Assist guests in the rental of paddleboards, kayaks, boats, and other rental equipment. 
• Be knowledgeable on the use of all rental equipment and be able to provide guests with instructions on how to use the rental equipment and safely help guests to and from their equipment and the Rental Dock. 
• Will learn to paddle an OC-6, OC-1, kayak, drive/dock an inflatable RIB and Duffy boat, and to safely tow other kayaks or paddleboards.  
• Patrol the Wai Kai Lagoon to monitor safe boating and compliance with rules and regulations. 
• Ensure that rental equipment is cleaned between rentals. 
• Assist with set-up and clean-up of special events, races, or other activities offered by The LineUp. 
• Ensure that boats are properly stowed, cleaned, and secured at the end of day. 
• Ensure cleanliness of dock area (hosing down dock) at the beginning of the day and is clean of trash at the end of the day.  
• Perform weekly upkeep/draining/cleaning of boats in accordance with weekly maintenance schedule. 
• Document any injuries or damage to boats on the applicable Incident Report and share the report with your Supervisor and Manager in a timely fashion. 
• Operate the point-of-sale system to efficiently be able to review customers’ orders, payments, and to upsell additional products or services in the system. 
• Follow all company safety procedures while handling the boat fleet and inform guests of safety expectations in a professional manner. 
• Perform minor repair work and maintenance-related tasks for the Rental Dock area and equipment. 
• Supervises swimming activities at the Wai Kai Lagoon and ensures that policies, guidelines, and safety procedures are followed by renters at The LineUp. Warn rental customers of improper activities or danger and enforce Lagoon regulations and water safety policies. 
• Administers first aid in the event of injury, rescues swimmers in distress or danger of drowning, and administers CPR and/or artificial respiration, if necessary. 
• Evaluates conditions for safety and initiates aquatics emergency action plan as required. 
• Knowledge of methods and techniques for providing on-site emergency medical services 

Position Requirements: 

• Excellent customer service and people skills 
• Experience on vessels, Commercial or Recreational Boat experience. 
• Must have outrigger paddling experience. 
• Must have ocean sports experience, OC-6; OC-1; Kayak, SUP (Stand Up Paddle) experience.  
• Must have strong swimming skills. 
• Must be able to work a variety of day, night, weekend, and holiday shifts. Prefer someone who can be flexible depending on weather and scheduled events. 
• Must be able to work independently with little or no supervision. 
• Effective communication and interpersonal skills – must be able to read, write and speak English. Additional language skills are a plus. 
• Must be able to lift 50 lbs. and can perform the Dock & Lagoon Attendant duties. Frequent bending, twisting, lifting, and squatting will be required.  
• Ability to maintain composure in stressful situations and have excellent multi-tasking abilities. 
• Must be a person who takes pride in their work and likes to stay busy focusing on doing the best job possible. This job requires responsibility for expensive boats and equipment so great care and attention to detail and safety is essential. 

QUALIFICATIONS:   KNOWLEDGE, WORK EXPERIENCE & EDUCATION 

• Education: High School Diploma or equivalent required 
• Japanese/Korean speaking preferred. 
• Experience: Six months customer service and/or food and beverage experience preferred 
• Prior to start date Dock Attendants must acquire Hawaii Boaters Safety Certificate through a free online course with Boat US Foundation, that takes a few hours to complete. https://www.boatus.org/hawaii/ and the Hawaii Department of Land and Natural Resources Boater Education course. 
• Valid certified Red Cross Lifeguard Training Certificate, or equivalent 
•  Valid American Red Cross, or other accredited organization, for adult and pediatric CPR/AED-BL first aid course.  
• Reliable transportation to/from The LineUp at Wai Kai. 

Operations & Risk Manager

Tullamarine, Melbourne, Australia
Full time
Operation management

The URBNSURF Mission is to build and operate world-class surf parks in Australia that deliver high quality man-made waves and authentic surfing experiences to new and existing surfers of all ages, experience and ability.

We are looking for someone to manage Health, Safety & Risk at URBNSURF Melbourne. How would you lead our Aquatics team, ensure our operational strategies are sound and our safety standards are exceptional, all whilst delivering authentic surfing experiences?

Develop, implement and evolve our operational strategies

Develop, implement, and review operational policies and procedures

Create and maintain a high level of URBNSURF safety standards as well as implement and deliver regular safety training sessions

Ensure the facility remains safe and compliant as per the Australian standards

Report on health and safety awareness, issues, statistics and risk assessments

Lead the Duty Supervisors and Aquatics team to deliver safe and exceptional experiences

Must be available to:

work full time onsite in Melbourne, Australia. work in Australia with all relevant visas

work from Australia in the coming one to two months

work weekends (likely to be a Sunday to Thursday roster)

Lifeguard, The Wave

Bristol, England, United Kingdom
Full time
Surf coach and lifeguard

The Wave is a slice of the ocean inland, where people of all ages, backgrounds and abilities can experience the joy of blue health and its many benefits. Our 180m long lake is powered by Wavegarden. This ground-breaking technology can generate up to 1,000 quality waves per hour, ranging from 50cm (1.7ft) to almost 2m (6.5ft) in height. We can produce a new wave every 8-10 seconds.

As a lifeguard at The Wave, you will see hundreds of guests each day, from toddlers splashing around in play in the bay, to pros surfing and bodyboarding on the expert wave setting.

Our Lifeguards:

Ensure the safety of all our guests

Champion health and safety

Contribute to the Wave’s proactive safety culture

Are vigilant at all times and able to confidently challenge situations whilst remaining calm. This could include identifying and addressing any surfers failing to follow the correct rules and safety procedures

Work closely with our surf coaches to provide emergency medical aid and water response when needed

This is a customer facing role and you will appreciate the importance of providing a friendly, supportive service. You’ll play a key role within a large, surf operations team and will be expected to assist in other areas of the department when required, such as the surf desk.

Our lifeguards must have an in date lifeguard qualification and clean DBS record. Our ideal wavemaker will have excellent communication skills, be calm under pressure, have strong attention to detail and a proactive mind set – a ‘can-do’ attitude is essential!

In return you’ll get:

Paid breaks
30 days of paid holiday (pro-rated, inclusive of bank hols)
Pension
Free staff surfs
Staff Discounts on retail of up 20%
Up to 50% off your surf bookings
Up to 40% off your food and beverage items while on shift
Free hot and cold drinks whilst on shift
Up to 25% off our accommodation
The chance to work with a great team who work and surf together

Recruiting for diversity is not simply a tick box for The Wave, it is our ethos, the right thing to do and the smartest way for us to do business. We are an Equal Opportunities employer, committed to encouraging equality, diversity and inclusion among our workforce, and eliminating all unlawful discrimination.

Front of House Team Member

Bristol, England, United Kingdom
Full time
Food and beverages

The Wave is a slice of the ocean inland, where people of all ages, backgrounds and abilities can experience the joy of blue health. Our F&B area can seat 300+ guests (inside and out) and is a high-volume operation. We feed and water super hungry surfers, our guests staying at The Camp – a 25 safari tent set up introduced in 2021, and spectators who come to hang out in our amazing venue.

As a FOH Team Member, you’ll work as part of an amazing team to provide a welcoming atmosphere for our guests, be knowledgeable about the great products we sell and serve them with confidence. We are a busy operation that runs smoothly thanks to our team members being prepared, using the till system competently and taking, preparing, and serving orders while delivering the highest levels of customer service. We go the extra mile to make our guests happy and ensure they leave The Wave with a smile on their face.

As a FOH team member you will:

Keep the queue moving by taking orders, serving hot and cold drinks and plating up cakes and grab & go food

Keep our clubhouse looking its best by clearing and cleaning tables, running our bar back dishwasher and keeping on top of refuse and recycling areas

Ensure you and your team have everything needed to have a great shift. This will mean restocking grab and go items and cutlery & crockery

Help out the kitchen team with washing up and restocking

Provide an amazing customer experience with your Wave knowledge and enthusiasm for our ground-breaking venue

Our ideal wavemaker will thrive in a fast-paced environment, be proactive and have a ‘clean as you go’ mentality. In order to thrive at The Wave, you’ll receive training via our online portal to ensure you can carry out your job safety and confidently.

In return you’ll receive:

All our FOH team members will receive coffee training at Clifton Coffee HQ, giving you the skills to embark on your coffee journey
Paid breaks
30 days of paid holiday (Pro-rated, inclusive of bank hols)
Pension
Free staff surfs
Staff Discounts on retail of up 20%
Up to 50% off your surf bookings
Up to 40% off your food and beverage items while on shift
Free hot and cold drinks on shift
Up to 25% off our accommodation
The chance to work with a great team within a growing company

This is a fixed term position, which will run from March to October. We are looking for full time and part time Wavemakers.

Recruiting for diversity is not simply a tick box for The Wave, it is our ethos, the right thing to do and the smartest way for us to do business. We are an Equal Opportunities employer, committed to encouraging equality, diversity and inclusion among our workforce, and eliminating all unlawful discrimination.

You had us at “free staff surf sessions.” Wave pool jobs roundup for March