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Podcast: Ideas and implementations with URBNSURF CEO Jennifer Vandekreek
The first thing we noticed at URBNSURF Sydney was that everyone wore a name badge. “Dude maintaining the pool” now has a name (it’s Keith by the way.) This simple customer experience measure hints at the kind of changes Jennifer Vandekreeke has in mind for Australia’s premier surf park business. In her previous roles, she drove growth for travel and
The first thing we noticed at URBNSURF Sydney was that everyone wore a name badge. “Dude maintaining the pool” now ...Continue ›