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Watch: How to keep customers on site at a wave pool
James Miles of URBNSURF and Mark (Skip) Taylor of Surf Park Management address what it is that keeps customers on site - from surf settings to family amenities to return discounts and even those little things like hairdryers and towels. Both Skip and James have real-world experience from two very different establishments. What works for Skip in Hawaii might not
James Miles of URBNSURF and Mark (Skip) Taylor of Surf Park Management address what it is that keeps customers on ...Continue ›